Business firms of the organization are run just because of the employees and the coordinating clients and giving them an environment in which they can experience freedom and an open environment to get everything perfect. But the world of competition has made the environment of fear and most of the employees afraid to ask questions in an organization. Even the employees are made far from knowing the question “what is a change request” which has to be the weapon of those who think that the organization is heading in the wrong direction.
From where this request originates
The question regarding the change request has to be known to all of the employees of the organization. This request can come from either client or the staff which are usually related to the system or the process which is required in the organization to get various improvements in the organization.
The need for change requests
Most of the time the change request are not made because of the thought that “how can the lower authorities questions the higher authorities?”. The competitive culture in the firms and organization had the environment of putting forward these changes requests very less frequent and most of the requests are not made because of fear. Sometimes employees feel that the concerns, issues, or suggestions may lead to offending the superior employees of the organization. This fear can create a culture that is quite toxic and undesirable for most of the employees and will lead to pulling down the brilliant suggestions and ideas that can improve the business and further can lead to a profit of the business firm.
The change request when came from different clients are quite embarrassing since it questions on the whole organization. What a business group or firm wants is only the satisfaction of the client but if the questions arise from the client-side, it will be embarrassing and can lead sometimes to cracks in the relation between the clients and the business firm. Above all the issues, the firms or the business groups have to take care of the customers and make their customers happy and satisfied.
There are many creative ways to use these change request and take it positively. Also, there are many ways to make the higher authorities aware of various issues of the organization and solve them with compromising the identity of the brand with the ability to give your employees and clients get to experience the best amongst all the experience from other organizations.